Privacy Policy

Last updated: April 8 2026

Welcome to Dwellcozy. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://dwellcozy.com/ (the "Site") and make purchases from our store.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

We collect personal information that you voluntarily provide to us when you register on the Site, express an interest in obtaining information about us or our products, participate in activities on the Site, or contact us.

The personal information we collect may include:

• Personal Data: Name, billing address, shipping address, email address, phone number, and payment information (credit card numbers, PayPal account, etc.)
• Account Information: Username, password, and purchase history
• Communications: Information you provide when you contact us for customer support
• Information automatically collected: When you visit our Site, we automatically collect certain information about your device, including: IP address, Browser type and version, Time zone setting, Operating system, Clickstream data (pages you view, links you click), Cookies and similar tracking technologies.

How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

• Provide, Tailor, and Improve the Services. We use your personal information to provide you with the Services, including to perform our contract with you, to process your payments, to fulfill your orders, to remember your preferences and items you are interested in, to send notifications to you related to your account, to process purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, to facilitate any returns and exchanges, to enable you to post reviews, and to create a customized shopping experience for you, such as recommending products related to your purchases. This may include using your personal information to better tailor and improve the Services.
• Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you online advertisements for products or services on the Services or other websites, including based on items you previously have purchased or added to your cart and other activity on the Services.
• Security and Fraud Prevention. We use your personal information to authenticate your account, to provide a secure payment and shopping experience, detect, investigate or take action regarding possible fraudulent, illegal, unsafe, or malicious activity, protect public safety, and to secure our services. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password or other access details with anyone else.
• Communicating with You. We use your personal information to provide you with customer support, to be responsive to you, to provide effective services to you and to maintain our business relationship with you.
• Legal Reasons. We use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, to investigate or participate in civil discovery, potential or actual litigation, or other adversarial legal proceedings, and to enforce or investigate potential violations of our terms or policies.

Sharing Your Information

We may share your personal information in the following situations:

• Service Providers: We may share your information with third-party vendors who perform services on our behalf, such as payment processing, shipping fulfillment, email delivery, and analytics. These service providers are contractually obligated to protect your information and may only use it for the purposes we specify.
• Legal Compliance: We may disclose your information to comply with applicable laws, regulations, legal processes, or government requests.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for data transmission
• Secure server hosting
• Restricted access to personal information
• Regular security assessments

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

Children's Privacy

We do not knowingly collect personal information from children under 16. If you believe we have inadvertently collected information from a child under 16, please contact us immediately so we can delete such information.

Third-Party Links

Our Site may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices of such third parties. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational reasons. We will notify you of any material changes by:

• Posting the updated policy on this page
• Updating the "Last updated" date at the top of this policy
• Sending an email notification (if we have your email address)
• We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us at:

Email: support@dwellcozy.com
Mail: 15791 Quality Way, Chino, CA 91708